Please note that our 7X24 emergency service is billable at the rate of $175.00 per hour ($175.00 minimum charge per incident). Your account will be billed if you use this service, even if we are unable to successfully resolve your problem during the call. We will make every effort to resolve your problem. However, there will be times when we will not be able to, and we will defer you to the next business day. Our charges to you are for use of this service, not for resolution.
2016 Holiday Schedule
|Jan 3 (Mon)||New Year's Day||OFFICE CLOSED||Normal service available (Limited Staff)|
|Feb 21 (Fri)||President's Day||OFFICE PARTIALLY OPEN||Normal service available (Limited Staff)|
|May 30 (Mon)||Memorial Day||OFFICE CLOSED||Emergency service available|
|Jul 4 (Mon)||Independence Day||OFFICE CLOSED||Emergency service available|
|Sep 5 (Mon)||Labor Day||OFFICE CLOSED||Emergency service available|
|Nov 24 (Thu)||Thanksgiving Day||OFFICE CLOSED||No Service Available|
|Nov 25 (Fri)||Thanksgiving Holiday||OFFICE CLOSED||Emergency service available|
|Dec 24 (Sat)||Christmas Holiday||OFFICE CLOSED||Emergency service available until 6:00 PM EST|
|Dec 25 (Sun)||Christmas Holiday||OFFICE CLOSED||No service available|
|Jan 2 (Mon)||New Year's Day 2012||OFFICE CLOSED||Normal service available (Limited Staff)|
Down Systems are defined as any problem that is involuntarily preventing your entire system from operating.